years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at
is an evolving Top bank in S.A.
Will be trained on the banking products
Must learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
Workplace Skills Plan by assessing the development and training required by subordinates
Undertake purposeful
skills
Relevant written and verbal contracts / service level agreements
Knowledge of recruitment
for maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
years of Shipping Experience 3 years of client services experience in similar environment Skills Good