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excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers You must have excellent time management skills. Customer service experience is essential. Must be Professional
excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers You must have excellent time management skills. Customer service experience is essential. Must be Professional
way and achieving the highest possible level of customer service Ensure vehicle utilisation based on savings estimated and/or late deliveries timeously to customers Compile daily report on orders processed Check outstanding feedback on loads completed Resolve customer queries regarding in-transit damaged goods Report constructive feedback to and from transporters and customers, reporting to OPS lead Participate in planning
dispatching and receiving of customer tools from the reception area.
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver sign's for each POD • Ensure customer satisfaction both internally and externally • Quality, Health and Safety and KPI's • Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver sign's for each POD • Ensure customer satisfaction both internally and externally • Quality, Health and Safety and KPI's • Ensure that customer KPI's are known, understood, measured, managed
administration, capturing waybills, and providing basic customer service. If you have a background in transport records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
administration, capturing waybills, and providing basic customer service. If you have a background in transport records of all waybills. Basic Customer Service: Provide basic customer service support, addressing queries
Assisting with customer queries. Packing invoices Checking orders, phoning the customer / courier when respond as required with other departments and customers. Ensure clear understanding of all issues like