Key Responsibilities:
handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
handling, timely deliveries, and excellent customer service. This position requires strong organizational with other departments, such as logistics and customer service, to streamline operations. Monitor and maintain mishandling or delivery delays. Customer Service: Work closely with customer service teams to address customer requests. Monitor customer feedback and implement improvements to enhance service quality. Collaborate Collaborate with the customer service department to resolve escalated issues. Performance Metrics: Establish and
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
queries and responsibilities Management of Customer Service Report tracking Sales Contract management
requirements. This involves management from customer service to financials to operational requirements
requirements. This involves management from customer service to financials to operational requirements
timely fulfilment
continuous improvement working closely with customer service department. Identify areas for improvement
maintenance)
Driver performances ensuring customer service standard is met. Occasional planning and budget
Eagerness to learn Reliable Energetic Excellent customer service skills Excellent English communication Great Eagerness to learn Reliable Energetic Excellent customer service skills Excellent English communication Great