Responsibilities / Desirable Skills Required:
Standby for breakdowns and provide assistance as needed.
Drive continuous improvement de outstanding customer service within SOP parameters.
Assist in resolving customer queries job cards accurately and promptly.
Assist with passenger and forklift fitments, loading, and equipment in good condition.
Assist with packing and branding of tires.
Standby procedures.
Excellent customer service skills.
Familiarity with Sage Evolution
will excel in delivering outstanding customer service with a friendly and enthusiastic demeanor. As the ensure all relevant information is gathered.
Requirements
Customer KPA: Ensure excellent customer service on cash sales.
Operational KPA: KPA: Oversee all warehouse processes and maintain service standards.
Learn & Grow KPA:
Business acumen.
Customer service.
Transport and dispatch SOPs.