background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
Our client requires the services of a Europe Liaison Material Planner (Advanced) – Rosslyn/Home Office and act accordingly if delays are experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement checking for the correct transmission of weekly call-offs Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies from the Evaluate and follow up on service levels • Liaise with various departments within Value • Ensure KPI's KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays Handle internally and externally • Liaise with the outbound department to source sufficient resources Staff • Manage
communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies from the Evaluate and follow up on service levels • Liaise with various departments within Value • Ensure KPI's KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays Handle internally and externally • Liaise with the outbound department to source sufficient resources Staff • Manage
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
management of operational processes and contracts/service
Develop and maintain procedures which relate
entertainment when necessary
Audit the quality of service provided through personal interaction with the
the customer on an ongoing basis and timeous corrective action is taken when required
Monitoring and
submit cash book payments so that the costs are correctly allocated
Report weekly on projects contract
housekeeping audits are conducted regularly and that corrective action is taken if required. This includes
storing and moving stock, ensuring exceptional service and satisfaction for our customers. And will report Delivery Notes and the physical goods to ensure the correct items have been delivered/ collected. Maintain complying with our quality standards. Ensure the correct goods are being loaded for delivery. Participate reporting any discrepancies to management. Ensure the correct goods are being loaded for delivery. Participate
storing and moving stock, ensuring exceptional service and satisfaction for our customers. And will report Delivery Notes and the physical goods to ensure the correct items have been delivered/ collected. Maintain complying with our quality standards. Ensure the correct goods are being loaded for delivery. Participate reporting any discrepancies to management. Ensure the correct goods are being loaded for delivery. Participate
guide and direct subordinate staff in achieving department objectives by conducting annual performance appraisals capabilities and maximise the efficiency of the department, identifying and coordinating training and developmental disciplinary process. Comply with the Company's/ Department's Quality Management System and the Health, Safety
guide and direct subordinate staff in achieving department objectives by conducting annual performance appraisals capabilities and maximise the efficiency of the department, identifying and coordinating training and developmental disciplinary process. Comply with the Company's/ Department's Quality Management System and the Health, Safety