in the HVAC/Refrigeration industry as a Field Service Technician based in Midrand Are you a tech enthusiast
Key Responsibilities:
comprehensively. Ensure that MSC Carrier Haulage departments are notified of all amendments to any Carrier and late additional bookings to MSC Operations Department. Advise shippers of any short shipments and take years of Shipping Experience 3 years of client services experience in similar environment Skills Good
background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal procedures and measures. Work closely with internal Departments and external customers in applying improvement
Manager plays an integral role within stores department, focusing on supporting the Spares Manager in seamless operation of the spares and stores departments. This position is designed to maintain an efficient parts are readily available for customer sales, service repairs, or internal use. By coordinating closely closely with the purchasing, shipping and service departments, and parts sales, the Assistant Spares Manager the smooth operation of the Spares- and stores department, aiming to meet the needs of both the organization
Duties
handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated identify areas for improvement and implement corrective actions. Prepare regular reports on operational
handling, timely deliveries, and excellent customer service. This position requires strong organizational and Collaborate with other departments, such as logistics and customer service, to streamline operations or delivery delays. Customer Service: Work closely with customer service teams to address customer inquiries improvements to enhance service quality. Collaborate with the customer service department to resolve escalated identify areas for improvement and implement corrective actions. Prepare regular reports on operational
ng and acquiring business through exceptional service delivery and relationship building and assisting and procedures of operations across the entire department;
Performing regular operational e and coordinate at all times with the Legal department on customs and/or road authorities' procedures cargo;
In liaison with the Finance department, ensure adequate funds available for the entire policies and liaise and coordinate with the HR Department in regard with staff grievances and concerns