the duties and procedures of the Front Office Department
Main Duties:
of the day-to-day operation of the Maintenance department and upkeep of the Hotel and grounds, with a specific efficiently as possible. To further ensure that the departments operating procedures and processes complies with maintenance, air cone plant equipment, refrigeration, water supply and plumbing as well as electrical specialised specialised knowledge. · Knowledge of Hot water reticulations systems · Knowledge of Pumped sewer systems the day-to-day operations of the Maintenance department by: · attending to all electrical and mechanical
solar system operation, electric fence monitoring, water reticulation and general repairs and maintenance
solar system operation, electric fence monitoring, water reticulation and general repairs and maintenance
payments from guests, room checks, plus many daily watering, weeding, lawn mowing, and other gardening. The
(3-bedroom house, family & pet friendly) + Water & Electricity
cleaners are allocated/delegated accordingly to departments/areas for all shifts on a daily basis. To ensure that the cleaners are rostered according to departments/areas for all shifts. Preparation of rosters and submit tool-box report to head of cleaning department as required daily. Conduct weekly inventory of usage and report to be sent to head of cleaning department. Order the required chemicals timeously orders sent to head of cleaning department for approval, giving the procurement Department sufficient time to place
cleaners are allocated/delegated accordingly to departments/areas for all shifts on a daily basis. To ensure that the cleaners are rostered according to departments/areas for all shifts. Preparation of rosters and submit tool-box report to head of cleaning department as required daily. Conduct weekly inventory of usage and report to be sent to head of cleaning department. Order the required chemicals timeously orders sent to head of cleaning department for approval, giving the procurement Department sufficient time to place
and support to the support managers and all departments Overall responsibility for the effective Management Create Annual and monthly training plan for all departments Create and maintain skills development plan Overall Executive Chef Work directly with all head of departments Hosting all Guests, Agents, Media and VIP groups
in maintenance, front office and housekeeping departments as per operational requirements Summarise guest on-the-job training is taking place in your departments Recruitment Ensure the correct recruitment process times Ensure the dress code procedures for the department is in place Ensure fair and equitable discipline Correct office procedures by all Rooms Division departments Assist in winter planning Recognise operational attend monthly departmental meetings with your departments Ensure dress code is up to standard Staff files