administration of bookings for conferences in terms of improving online traffic and increasing bookings etc. as
itineraries
procedures.
5.Ensures accuracy in all reservation bookings and processed ticket sales.
6.Provides updated
and controls call volume.
8.Available to all agents/operators for assistance during each shift.
understands all promotions and specials and that they are booked correctly
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following up on new leads and conversion of group bookings.
enquiries and provisional bookings into confirmed bookings.
ensure that reservations are maximised through booking, daily follow-up, and confirmation, thereby ensuring n the daily work schedule and ensure that all booking enquiries are dealt with timely and accurately minimum monthly prescribed targets and ensure booking revenue is maximised, and no unnecessary revenue attempt to upsell these to guests. Creating all bookings according to the procedures in Opera, linking company/agency to bookings, and ensuring detailed billing instructions are added to the booking upon creation
engineering Assist with function enquiries and initial bookings Client site inspections Keep tight control of up and preparation for functions, events, large bookings Liaise with clients when required – pro-active employment Assist with handling calls and reservations Bookings sheets / functions / layouts, special requests phone in a professional manner, know how to take a booking – in a professional manner Oversee floor management
greeting guests, taking orders and assisting with bookings and inquiries