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Customer Service Call Centre Manager Jobs in South Africa

Jobs 1-4 of 4

Tech Support Customer Service Representative

Cape Town City Centre

respond to the customers’ needs with helpful solutions, delivering a high-quality service

  • Apply empathy and patience when dealing with irate customers
  • Apply excellent listening skills and probing information to resolve the query
  • Ensure customer call backs to provide an update on the progress of of the query
  • Ensure first call resolution on customer queries
  • Strive for excellence with >Passion for customer service & must enjoy problem solving & exceeding customer expectations
  • Experience


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  • German Speaking Customer Service Consultant NEW

    South Africa  Market related

    post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written and meet expected client service levels.

    Demanding and time-sensitive call center environment

    Flexibility to work shifts

    Previous customer service experience preferred

    Benefits

    1 Savings

  • Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are


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  • Technical Account Manager Durban

     Futurelink Global RecruitmenteThekwini

    is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with with clients via email, video, or phone call. Own reactive client success processes: cancellations, negative


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    Sales Development Representative Randburg

     Real PromotionsRandburg

    our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service, ensuring customer customer satisfaction, and offering timely and accurate support. The agent will need to have strong interpersonal ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries


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