Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
in a call center
Experience:
.
satisfaction, and offering timely and accurate support. The agent will need to have strong interpersonal handle customer inquiries and complaints Customer Support experience Computer Literacy and proficiency in
only
Excellent Computer literacy & technical skills
No criminal record.
Flexibility