Provide accurate, valid and complete product information. Problem-solving and troubleshooting on behalf investigating further if you don't have enough information to answer customer questions or resolve complaints
Provide accurate, valid and complete product information. Problem-solving and troubleshooting on behalf investigating further if you don't have enough information to answer customer questions or resolve complaints
30 years with a completed qualification (Minimum NQF 5). Project Management & Supply Chain Management
Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Additional Tertiary advantageous
Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Additional Tertiary advantageous
developments in technology and how this applies to upgrades of current technology and new technology that should can be published as a knowledge base which will inform Specialists to better handle customer interactions
Staff Technical Skills: Proficiency in telecom technologies and systems communications, and network infrastructure updated with the latest industry trends and technologies. Requirements Clear Criminal Record. Passed
Inbound and outbound providing innovation and technologies solutions, With a reliable call center analytics
specific queries. It is imperative that accurate information is provided to the customer and that calls which products and procedures.
and on-going learning and training First class technology Matric or equivalent qualification A clear criminal