specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
your 5 years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships enquiries are handled timeously Creating and executing retention campaigns Developing marketing campaigns
specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
your 5 years experience as a Cutomer relations Manager Internally. Collecting and analysing customer data activities Managing sales pipeline / opportunities for sales representatives Using CRM systems to manage relationships enquiries are handled timeously Creating and executing retention campaigns Developing marketing campaigns
coordination skills in terms of time management, planning and execution Self-motivated, self-disciplined
coordination skills in terms of time management, planning and execution Self-motivated, self-disciplined
African team. Main tasks would be linked to order management: • Focus on Key Performance Indicators (TTA - - LISC) • Proactive backlog and late backlog management • Daily interaction/communication with Customers resilience and proactivity in managing all the business criticalities • Managing of tickets from the OCE system system. Assists others in the management of assigned customer accounts including supporting team members Learning agility • Empathy and resilience (conflict management abilities) • Self-motivated remaining focused
African team. Main tasks would be linked to order management: • Focus on Key Performance Indicators (TTA - - LISC) • Proactive backlog and late backlog management • Daily interaction/communication with Customers resilience and proactivity in managing all the business criticalities • Managing of tickets from the OCE system system. Assists others in the management of assigned customer accounts including supporting team members Learning agility • Empathy and resilience (conflict management abilities) • Self-motivated remaining focused
to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged min. Daily reporting on unresolved issues to management and any written complaints received. Forward delivery reports by customer as and when required by management. Assist with data capturing and pod capturing
to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged min. Daily reporting on unresolved issues to management and any written complaints received. Forward delivery reports by customer as and when required by management. Assist with data capturing and pod capturing