North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to webinars, assist with the curation of valuable content for clients, engage in-opportunity accounts, host
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt Adhere to procedures and systems for cheque and account clearances before releasing goods. Experience in
Local/regional offices. Problem deliveries, mailing accounts with futile trip charge. Follow up on outstanding non-account clients. Run delivery reports by customer as and when required by management. Assist with
prestigious airline brand on various work streams
Assistance to passengers with pre & post flight departure Specific operating hours may apply depending on the account allocated TBD in the interview stage (however flexibility (OFF)
Shifts move forward by 1 hour to account for Daylight Savings
Please note:
from the OCE system. Assists others in the management of assigned customer accounts including supporting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer