Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree decision-making skills Strong leadership and people management skills, capable of motivating and inspiring a
automotive sales disruption in South Africa, providing our customers with a digitally immersive sales experience activation and sale closure support through creation, engagement and lead management of clients digitally aligned to the brands onsite and in our catchment areas. This could be through activation days and themes years working experience in the customer service or sales industry. Grade 12 is essential Customer facing
automotive sales disruption in South Africa, providing our customers with a digitally immersive sales experience activation and sale closure support through creation, engagement and lead management of clients digitally aligned to the brands onsite and in our catchment areas. This could be through activation days and themes years working experience in the customer service or sales industry. Grade 12 is essential Customer facing
Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling
/>Must have at least 2 years of Counter Sales/Internal Sales and Customer Service experience.
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facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels levels are achieved. Key Responsibility Areas To respond in a friendly, supportive, helpful and timely capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels levels are achieved. Key Responsibility Areas To respond in a friendly, supportive, helpful and timely capture data for analytical reporting; Ability to manage and take responsibility for own time, workload
Casual Cashier. Support customer service at point of sale while ensuring a world-class shopping experience
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within
experience in a client services and relationship management role. Excellent verbal and written communication fast-paced and challenging environment. Able to manage time,prioritze and adhere to strict deadlines.