further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison liaison - telephone and email Providing feedback to management Must have an excellent command of the English Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
organization, specializing in outbound call center operations. Our primary responsibility is to engage arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
organization, specializing in outbound call center operations. Our primary responsibility is to engage arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities through tracking and feedback.
Requirements:<
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and reporting of all functions within client operations functions. Gather and analyse customer experience viewpoints and experiences. Review and design operational processes, on-line documents and communication Microsoft Access Sound knowledge of Business and Operational Insurance Industry administrative processes.