automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years
post flight departure travel-related queries in customer relations department in German & English performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1
well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. Role: Customer Service Representative Location: Westmead years relevant experience, preferably with a Customer Service/Internal Sales background. Packaging industry
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing and procedures and instructions Commercial control of Service contracts Operational planning and maintenance (weekly, monthly, annual, etc.), Asset control for Service department, including Asset count, Tool container
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment servicing
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
all customer queries are dealt with in an efficient manner and that a high level of client service is
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the logis
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries efficient manner and that a high level of client service is maintained. REQUIREMENTS South African citizen Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the logis Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times