operations teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations
operations teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations
experience.Desired Experience & Qualification
Minimum matric
5 years experience in
and suggestions for enhancing the customer experience. Matric or Relevent Qualification
agents from their websites SKILLS & EXPERIENCE Grade 12/NQF4/Matric Code B Drivers License & Own transport
agents from their websites SKILLS & EXPERIENCE Grade 12/NQF4/Matric Code B Drivers License & Own transport
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra
Working hours: Working hours Eastern Standard Time: 9am - 8pm (15:00 - 02:00 South African Time) Working shifts, four shifts a week Monday to Sunday These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time Job purpose: Product