BUSINESS OPERATIONS MANAGER - Western Cape VitaGene, a growing business that is part of the Nurture Brands improvement of the operations Ensure that all systems are working effectively Management support of stock
changes and process improvements Adhere to the Operations Manager Operating Rhythm and monitor adherence to to the Team Leader Operating Rhythm Management of the Team Leaders Provide daily direction and communication time frame is typically 1-3 months 3. Size Operations Managers generally have 5-7 Team Leaders working for for them with a ratio of 1 Operations Manager to 70-90 agents. Usually work in a team of up to 6-7 colleagues Centre environment 1 years' experience as an operations Manager in a call Centre environment 6-12 months'
BUSINESS OPERATIONS MANAGER - Western Cape VitaGene, a growing business that is part of the Nurture Brands improvement of the operations Ensure that all systems are working effectively Management support of stock
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Senior Management CLEANING COMMAND CENTRE OPERATOR Manage cleaning rosters, attendances and devices •Drive
Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce Senior Management CLEANING COMMAND CENTRE OPERATOR Manage cleaning rosters, attendances and devices •Drive
Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate performance indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards is multifaceted, requiring a balance of operational management, team leadership, customer service, strategic
Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate performance indicators (KPIs) and operational metrics, for senior management. 6. Compliance and Standards is multifaceted, requiring a balance of operational management, team leadership, customer service, strategic
efficiently and effectively, ensure smooth daily operations, manage the shift roster and handle various administrative
content of reports
• Daily update of operational management reports (attendance, performance, executive