advantageous
ollecting and analysing customer data
Internally. Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a first-line support and remote care to the company's USA customers. • They maintain high customer satisfaction satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages messages. • Product Experts ensure that prospective customer callers are assisted with the information they
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a first-line support and remote care to the company's USA customers. • They maintain high customer satisfaction satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails and text messages messages. • Product Experts ensure that prospective customer callers are assisted with the information they
high-quality first-line support and remote care to hearX USA customers. They maintain high customer satisfaction satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts ensure that prospective customer callers are assisted with the information they require/desire process the sales on the new customer's behalf. They also ensure that customers' devices are operational operational and that the customers understand how to use and maintain their hearing aids. Key Performance Areas
the quality of our product and our commitment to customer service and we are looking for three new agents team. The role requires that you respond to our customers in a courteous, proactive, and professional manner contact centre. Great attention to detail. The post Customer Service – UK Work From Home appeared first on
Internally. Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed