include upholding transaction quality within predefined parameters and controlling claim costs to minimize transactions. Effectively balances quality, timeliness and productivity standards Self-discipline Result include upholding transaction quality within predefined parameters and controlling claim costs to minimize transactions. Effectively balances quality, timeliness and productivity standards Self-discipline Result
include upholding transaction quality within predefined parameters and controlling claim costs to minimize transactions. Effectively balances quality, timeliness and productivity standards Self-discipline Result include upholding transaction quality within predefined parameters and controlling claim costs to minimize transactions. Effectively balances quality, timeliness and productivity standards Self-discipline Result
professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance we prioritize efficiency without compromising quality, ensuring prompt resolution and minimal wait times resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle customer issues promptly and effectively, utilizing product knowledge, troubleshooting skills, and available inquiries, while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date
level of customer service and support. Maximise productivity and improve service delivery to achieve and customer equivalents; Responsible for the upkeep and quality of the knowledge base for the team; Ensure customer maintaining high levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring this is met via appropriate assessment methods; Quality Assurance of Incident Management by spot checking improvement of all processes and procedures; Maximise productivity and improve service delivery to achieve and
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric be key, with focus on Customer Satisfaction and quality of transactions QUALIFICATIONS Grade 12 / Matric
Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable)
Italian Brand Ambassador to monitor and improve the quality of the interactions with their clients. The successful exceptional customer service and maintaining the highest quality standards. Requirements: Matric/ Grade 12 (non-negotiable)
resources to familiarize the client with your products/services Provide guidance on how to utilize your Support Collaboration with Various Departments Product Knowledge Excellent communication and interpersonal Technical proficiency and the ability to understand product features and benefits Passion for delivering exceptional
resources to familiarize the client with your products/services Provide guidance on how to utilize your Support Collaboration with Various Departments Product Knowledge Excellent communication and interpersonal Technical proficiency and the ability to understand product features and benefits Passion for delivering exceptional