The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
The Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment payment arrangements and handling various account-related inquiries. We pride ourselves on delivering exceptional Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience
new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests issues to the designated resource Manage customers' accounts Keep records of customer interactions and transactions PowerPoint Experience with Pastel or Sage or similar accounting program Knowledge of customer service principles
Local/regional offices.
Problem deliveries, mailing accounts with futile trip charge.
Follow up on outstanding
respective regions as well as quotes done for non-account clients.
Run delivery reports by customer
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
others in the management of assigned customer accounts including supporting team members by interpreting Supports in providing oversight for assigned customer accounts. • Suggests mutually acceptable solutions to customer
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge
and/or intermediary service providers. Numeracy – Accounting and Data analytics Microsoft Access Sound knowledge