primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions follow up specified list of Premier customers or to serve Select customers on “first come – first served” basis, but also be able to help all the company's customers as required. Job Responsibilities: The incumbent
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure effective and efficient admin operation. Update customer account/details with necessary information when and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
*THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE*
This is a new and exciting position for a motorcycle enthusiast who has parts and service experience. This unique position is for a new and growing motorcycle group, and they are looking for
are currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion this role, you will be responsible for managing customer queries and escalations, ensuring smooth operations managing team members effectively. Customer Service: Handling customer complaints and queries professionally with customers. Develop and implement customer service policies and procedures Monitor customer service Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.