for engagement across the platforms, websites and social media has impactful and effective communication customers are engaged. Ensure all leads qualified from social media platforms, Whatsapp, websites, sms' campaigns received their license and registration. 2-3 years working experience in the customer service or sales industry
for engagement across the platforms, websites and social media has impactful and effective communication customers are engaged. Ensure all leads qualified from social media platforms, Whatsapp, websites, sms' campaigns received their license and registration. 2-3 years working experience in the customer service or sales industry
professional demeanour and have your own transport to work in Sandton? This role is the "face" of the company attention to detail for handling client bookings. Working hours 08H00 to 17H00 for 3 weeks & every 4th deleting passcodes managing this account maintenance Working in a shared email box Acceptance of booking requests as required Run tests to ensure everything is working smoothly Action any dial outs assigned Monitoring R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information
professional demeanour and have your own transport to work in Sandton? This role is the "face" of the company attention to detail for handling client bookings. Working hours 08H00 to 17H00 for 3 weeks & every 4th deleting passcodes managing this account maintenance Working in a shared email box Acceptance of booking requests as required Run tests to ensure everything is working smoothly Action any dial outs assigned Monitoring R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information
other departments if FCR cannot be done during FLT Working with third party vendors – logging cases, ensuring procedures pertaining to your role and daily functions Working shifts and overtime based on the rotational roster qualification (Advantageous) Must be willing to work rotational shifts (including some weekends and public demeanor. Adhere to processes and procedures. Able to work well under pressure. Computer literate (Intermediate)
other departments if FCR cannot be done during FLT Working with third party vendors – logging cases, ensuring procedures pertaining to your role and daily functions Working shifts and overtime based on the rotational roster qualification (Advantageous) Must be willing to work rotational shifts (including some weekends and public demeanor. Adhere to processes and procedures. Able to work well under pressure. Computer literate (Intermediate)
updates, fostering a positive and collaborative work environment Monitor and evaluate individual and satisfaction Performance and Quality Assurance Ability to work in a fast-paced environment and adapt to changing success in managing contact centres Proven ability to work independently and efficiently manage a contact centre
and admin skills.
Ability to work shifts.
A stable work history.
Reliable and contactable
/>This position involves shifts and weekend work (07h00 to 16h00 or 09h00 to 18h00 Monday to Friday
Awareness of work surroundings in order to achieve departmental goals and KPIs; Ability to work in a team
Awareness of work surroundings in order to achieve departmental goals and KPIs; Ability to work in a team