JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
JOB DESCRIPTION Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. Delivering results as pe
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing –
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customer
Main Purpose of Position:
Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and tra
Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries. Salary R 6000 – R 8000 pm Job Requirements · Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants Provide support and assistance to other internal teams Keep brokers up to date with chan