of care. Accountabilities Compliance and Risk Management: Defined legal, statutory and regulatory compliance address issues, when necessary Financial Management: Manage expenses, costs and identify cost saving Provide clinical management, support and analysis where appropriate Analyse, assess and manage clinical outcomes highly motivated and engaged operating environments Manage the operational performance of the team as per alignment with the Medscheme values Stakeholder Management: Ensure stakeholder queries, clinical needs and
possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory compliance necessary Financial Management - Contribute to cost savings within the department to assist with financial Service Level Agreements are met - Assist credit controller in management of finance - Present new products alignment with the Afrocentric values Stakeholder Management - Ensure appropriate, active and informative - Retain allocated percentage of client base - Manage and resolve queries and provide feedback to broker
AfroCentric Managed Medical Schemes Direct sales / new business to non-Afrocentric Managed Medical Schemes for sales / new business of corporate clients Management and submission of profitable proposals and tenders departments to support improved delivery Knowledge management - Ensure that adequate knowledge regarding specialisation projects, when required - Conform to project management disciplines when participating in projects - and procedures Skill Sales Skills Relationship Management Skills Communication Skills Computer Technology
possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory compliance necessary Financial Management - Contribute to cost savings within the department to assist with financial Service Level Agreements are met - Assist credit controller in management of finance - Present new products alignment with the Afrocentric values Stakeholder Management - Ensure appropriate, active and informative - Retain allocated percentage of client base - Manage and resolve queries and provide feedback to broker
Accountabilities Compliance and Risk Management: Analyse and provide client specific and business reports address issues, when necessary Financial Management: Manage expenses and costs and identify cost saving work delivered by team in the execution of tasks Assist with implementation and maintenance of Standard where required Implement team operational plans and manage that the defined delivery objectives are met through continuous delivery improvement Operational Leadership: Manage the operational performance of the team as per
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
profile and through effective broker relationship management to grow a pipeline of new business opportunities satisfaction and service delivery Knowledge management - Ensure that adequate knowledge regarding specialisation projects, when required - Conform to project management disciplines when participating in projects - related to area of specialisation Stakeholder Management - Service brokers and maintain relationships and client assistance service Generic Objectives Position Specific Outputs - Drive and manage achievement
profile and through effective broker relationship management to grow a pipeline of new business opportunities satisfaction and service delivery Knowledge management - Ensure that adequate knowledge regarding specialisation projects, when required - Conform to project management disciplines when participating in projects - related to area of specialisation Stakeholder Management - Service brokers and maintain relationships and client assistance service Generic Objectives Position Specific Outputs - Drive and manage achievement