Administration Client Service Jobs in South Africa
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Afrocentric Group
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Client Services Representative Competitive
Afrocentric Group
Somerset West
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
share this job on whatsappClient Services Representative Somerset West
Afrocentric GroupSomerset West
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
Service Specialist Roodepoort NEW
Afrocentric GroupRoodepoort
Deliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer groups, Intermediaries, Schemes). Personalised servicing through the Omni channel experience focusing on between our customers and the brand. Commit to our service charter and strive to continuously make a positive positive difference. Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined
Account Manager Wellness Competitive
Afrocentric GroupRoodepoort
the key liaison between the organisation and the client to develop, maintain and build relationships with resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit relevant stakeholders - Retain allocated percentage of client base - Manage and resolve queries and provide feedback
Account Manager Roodepoort
Afrocentric GroupRoodepoort
the key liaison between the organisation and the client to develop, maintain and build relationships with resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit relevant stakeholders - Retain allocated percentage of client base - Manage and resolve queries and provide feedback
Business Development Manager Roodepoort
Afrocentric GroupRoodepoort
organisational health and wellness services to existing and new clients Accountabilities: Sales Create, sales / new business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for for sales / new business of corporate clients Management and submission of profitable proposals and tenders increase understanding of client and stakeholder needs, satisfaction and service delivery - Maintain a high
Sales Consultant Port Elizabeth
Afrocentric GroupPort Elizabeth
increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management maximise member retention - Conduct product / services training needs analysis and appropriate training Management - Service brokers and maintain relationships through providing sales and client assistance service service Generic Objectives Position Specific Outputs - Drive and manage achievement of allocated sales campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations
Sales Consultant Competitive
Afrocentric GroupPort Elizabeth
increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge management maximise member retention - Conduct product / services training needs analysis and appropriate training Management - Service brokers and maintain relationships through providing sales and client assistance service service Generic Objectives Position Specific Outputs - Drive and manage achievement of allocated sales campaigns - Educate Stakeholders about products and services in order to increase sales - Provide presentations
Team Leader Management Boulevard
Afrocentric GroupSouth Africa
Compliance and Risk Management: Analyse and provide client specific and business reports Defined legal, statutory
Manager Roodepoort
Afrocentric GroupSouth Africa
and drive team to achieve and maintain defined service level agreements and turn around times at the defined
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