our clients turn data into insights, streamline operations, improve customer experience, and transform their our clients turn data into insights, streamline operations, improve customer experience, and transform their
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
QUALIFICATIONS Grade 12 / Matric 6 months call centre experience JOB DESCRIPTION Role primarily involves QUALIFICATIONS Grade 12 / Matric 6 months call centre experience
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service our clients turn data into insights, streamline operations, improve customer experience, and transform their Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service our clients turn data into insights, streamline operations, improve customer experience, and transform their
excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark to the entirety of the training program and work within a structured operation environment. RESPONSIBILITIES excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark to the entirety of the training program and work within a structured operation environment. RESPONSIBILITIES
excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark to the entirety of the training program and work within a structured operation environment. RESPONSIBILITIES excellence and ready to thrive in a structured operations setting, this role is for you. Apply now to embark to the entirety of the training program and work within a structured operation environment. RESPONSIBILITIES