Service Manager Field Service Supervisor Jobs in South Africa
It Service Delivery Manager Cape Town
Exl
Cape Town Region
client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
share this job on whatsappUs Customer Service Representatives
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Executives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other other essential functions as directed by the supervisor. Join us in delivering excellence and maintaining maintaining high standards in claims management. QUALIFICATIONS English language proficiency Previous international
Developer - Integration Services
ExlCape Town Region
bachelor's degree in computer science or related field. 4 years' experience with integration development various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
Customer Service Representative Cape Town
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Manager
ExlCape Town Region
with Global Leadership Development and Talent Management leader. The incumbent will be responsible to develop solutions followed by flawless execution. Manage niche enterprise level initiatives, collaborate compelling employer brand, hire Management Trainees. And lead 9 months of EXL Management Trainee Program. This This position will also be responsible for managing the Leadership Development portfolio from Training Need behavioral curricula for middle to senior level managers and conduct TTT for other trainers and business
Manager
ExlCape Town Region
highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report may occur from time to time as directed by the Supervisor QUALIFICATIONS Education Requirements Grade 12/Graduation education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets Assistant Managers • Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report
Manager _sa_cape_town_c76
ExlCape Town Region
purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge Reporting • In addition to service levels, People, Process and Client Management will be a prime deliverable purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
Assistant Manager
ExlCape Town Region
system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity regulations and information security standards Management reporting and oversight Driving Quality initiatives
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
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