DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and maintain files QUALIFICATIONS Grade 12 Minimum of 6 - 12 months of training experience in BPO / Utilities industry
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and maintain files QUALIFICATIONS Grade 12 Minimum of 6 - 12 months of training experience in BPO / Utilities industry
aligned to the Process At least 12 months tenure in EXL At least 12 months in the current role Required of NOD Should have not received a PIP in the past 12 months Minimum of 4.0 rating in the last 6 months Reliability ( Preferably has previous experience in the training field or Nursing Academe JOB DESCRIPTION aligned to the Process At least 12 months tenure in EXL At least 12 months in the current role Required of NOD Should have not received a PIP in the past 12 months Minimum of 4.0 rating in the last 6 months
aligned to the Process At least 12 months tenure in EXL At least 12 months in the current role Required of NOD Should have not received a PIP in the past 12 months Minimum of 4.0 rating in the last 6 months Reliability ( Preferably has previous experience in the training field or Nursing Academe JOB DESCRIPTION aligned to the Process At least 12 months tenure in EXL At least 12 months in the current role Required of NOD Should have not received a PIP in the past 12 months Minimum of 4.0 rating in the last 6 months
Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of
Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of of work experience in a BPO environment preferably in an Insurance process/ account ABOUT US EXL is the insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar Requirements Grade 12/Matric Work Experience Requirements Candidate should have a minimum of 12 months of
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
Functions Help the Training Manager oversee or coordinate the different training requirements for the skill sets Develop training materials, activities, and assessments. Facilitate training classes as needed the Training Manager gather, measure, and analyze data to gauge the effectiveness of the training program interviews and strengthen bench resources through the Training Apprenticeship Program Protects the confidentiality knowledge transfer Quality content development Training Quality Module Adherence Attendance Schedule Adherence
QUALIFICATIONS Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS Relevant ER work experience Work Experience Requirements: 5 years relevant work experience obtained in a Should have at least 3 years of ER management experience Behavioural Competencies required: Must be professional insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar
QUALIFICATIONS Education Requirements: Passed Grade 12 and any HR/IR related studies Knowledge of MS Relevant ER work experience Work Experience Requirements: 5 years relevant work experience obtained in a Should have at least 3 years of ER management experience Behavioural Competencies required: Must be professional insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar