Account Manager Client Service Jobs in South Africa
- Gauteng (310)
- Western Cape (156)
- Kwazulu Natal (66)
- Free State (12)
- North West (10)
- Eastern Cape (9)
- Limpopo (9)
- Mpumalanga (8)
- Northern Cape (4)
Exl
It Service Delivery Manager Cape Town
Exl
Cape Town Region
is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Willingness is a business and client facing role that ensures a seamless IT Service Management, helping business their clients through IT intervention. We also do relationship management with business client IT teams
share this job on whatsappUs Customer Service Representatives
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Executives - Us Customer Service
ExlCape Town Region
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work
Developer - Integration Services
ExlCape Town Region
various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Customer Service Representative Cape Town
ExlCape Town Region
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education preferred preferred Excellent telephone etiquette and service delivery skills Strong communication skills and effective listening abilities Effective organizational and time-management techniques Exhibit patience and a positive outlook
Manager
ExlCape Town Region
with Global Leadership Development and Talent Management leader. The incumbent will be responsible to develop solutions followed by flawless execution. Manage niche enterprise level initiatives, collaborate compelling employer brand, hire Management Trainees. And lead 9 months of EXL Management Trainee Program. This This position will also be responsible for managing the Leadership Development portfolio from Training Need behavioral curricula for middle to senior level managers and conduct TTT for other trainers and business
Manager
ExlCape Town Region
highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets Assistant Managers • Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently improvement in performance. • Stay in touch with the Client at the Process Owner level on regular basis to highlight fraudulent/fake/forged documents • To meet Service Level Agreement, AHT and quality targets • To report
Manager _sa_cape_town_c76
ExlCape Town Region
purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge Reporting • In addition to service levels, People, Process and Client Management will be a prime deliverable purpose of performance management of the team and reporting back to the clients on service delivery • Ability level escalation and delivering results as per Service Level Agreement targets. • Produce reports to gauge
Assistant Manager
ExlCape Town Region
system to the team Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance regulations and information security standards Management reporting and oversight Driving Quality initiatives and offering personal assistance, when needed Accountable for maintaining compliance with Human Resource Operations Managers, AVP/SAVP for the reporting, settling unresolved issues and escalation Manager, for reporting
Assistant Manager
ExlCape Town Region
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations
Share on Facebook
Share on Twitter
Share on Linkedin