Jobs in Western Cape
Platform Developer Cape Town
Exl
Cape Town Region
QUALIFICATIONS Proven experience in developing RPA solutions using Microsoft Power Automate (UI flows) or similar RPA platforms. Strong understanding of business processes and process automation concepts. Experience in process analysis, process mapping, and identifying automation opportunities. Prof
share this job on whatsappSenior Executive George
ExlEden
JOB DESCRIPTION • Generates schedules accordingly to meet the business requirements enabling superior customer service • Monitors all dialer activities and leads while ensuring adherence to strategy • Monitors the inbound queue real-time while tracking, documenting and communicating agent acti
Assistant Vice President - Operations
ExlCape Town Region
QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at least 3 years QUALIFICATIONS Experience • Matric • Minimum 8 years' work experience; preferably from BPO background • Should have managed Teams for at
Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
Identity Manager Cape Town
ExlCape Town Region
QUALIFICATIONS Authentication/authorization systems MS Active Directory (on premise and Azure AD AD/AAD/AD Connect Windows Server OS Saviynt workflows and connectors (interfaces to SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure background RES
Cape Town
ExlCape Town Region
QUALIFICATIONS Professional expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in customizing Dynamics 365 Experience within Power Platform (Power Apps, Canvas and Model Driven Apps, Power Automate, Power BI) Experience with CSS, JavaScript, and a good
Senior Training Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Role/Responsibilities To manage the timely delivery of pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve > 85% of the defined KRA's Assist in addressing Developmental needs of employees and trainers Conduct training / follow up
Assistant Manager Cape Town
ExlCape Town Region
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
Developer Cape Town
ExlCape Town Region
QUALIFICATIONS A bachelor's degree in computer science or related field. 4 years' experience with integration development and support. Experience working with one or more integration platforms (i.e., Boomi, CPI, BizTalk, etc.), preferably a next-generation iPaaS solution like Workato. In-depth under
Senior Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Responsible for intra-day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. QUALIFICATIONS No formal qualifications needed. General Skills • Ability to prioritize workload, meet deadlines and perform mu