•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training •Consultant •Risk Mitigator •Solutioner •Knowledge Manager •Capacity Creator •Relationship builder •Change
•Quality Assure policies conserved •Quality Assure Calls •Quality Assure cases prepped for ECBU •ECBU training •Consultant •Risk Mitigator •Solutioner •Knowledge Manager •Capacity Creator •Relationship builder •Change
in Sandton, Johannesburg. You'll report to the Manager Conservation and ECBU, who is responsible for the criteria and calculate premiums for new policies. • Manage and resolve queries received from various stakeholders years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Cover and Critical Illness • Sound Business and Operational knowledge of Insurance Industry administrative Ability to multi-task and manage multiple priorities • Have the ability to operate effectively under pressure
in Sandton, Johannesburg. You'll report to the Manager Conservation and ECBU, who is responsible for the criteria and calculate premiums for new policies. • Manage and resolve queries received from various stakeholders years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of Cover and Critical Illness • Sound Business and Operational knowledge of Insurance Industry administrative Ability to multi-task and manage multiple priorities • Have the ability to operate effectively under pressure
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
team, the primary focus of your role will include managing the Conservation Team within our Sales and Distribution Quality Assure policies conserved • Quality Assure Calls • Identify reporting requirements • Identify process Cover and Critical Illness • Sound Business and Operational knowledge of Insurance Industry conservation ownership • Pro-active and innovative • Relationship Management • Coaching • Process Champion and Customer Champion Champion • Ability to mitigate risks • Knowledge Manager • Delegation and Capacity ability • Interpersonal
team, the primary focus of your role will include managing the Conservation Team within our Sales and Distribution Quality Assure policies conserved • Quality Assure Calls • Identify reporting requirements • Identify process Cover and Critical Illness • Sound Business and Operational knowledge of Insurance Industry conservation ownership • Pro-active and innovative • Relationship Management • Coaching • Process Champion and Customer Champion Champion • Ability to mitigate risks • Knowledge Manager • Delegation and Capacity ability • Interpersonal
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather