We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
delivery of a high quality and efficient customer service operation that limits reputation damage and meets requirements will be considered Manage , coordinate, and track the customer service team activities to achieve agreed objectives. Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis Customers on various internal systems. Always ensure service excellence and client satisfaction with all client customer support experience or experience as a client service agent. Track record of over-achieving quotas and
Manage plant logistics and warehouse spare parts. Coordinate plant activities to maintain a plant equipment activities. Structure personnel, fleet and Technology Services to support and respond to plant operations at Security, Substation Services, Road, building maintenance and plant maintenance services and other similar Knowledge of national and international contracts for services and materials in the energy sector. Experience
are currently looking for CIC Team Leader to coordinate, manage and control the activities of the Inbound/Outbound Ensure that the highest standard of customer service is met through an efficient and effective working satisfaction. Develop strategies for the improvement of service levels and escalation measures with key stakeholders measures and/or product development to ensure service standards are consistently being achieved. Be aware Monitor adherence to processes, procedures and service level agreements (SLAs) Take appropriate action
management. Complete all required administrative services through continuous reporting and updating of documents and external customer service excellence through adherence to quality service standards. B degree in
Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able to work in a mostly, night
We are urgently requiring the services of a Solution Proposal Manager for a 6-month contract for our