We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
"Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able
at various retailers. Direct selling Approach customers to promote the products direct selling Ability
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is to Manage the customer support efficient customer service operation that limits reputation damage and meets the needs of the customer in line standards, and regulatory requirements. The role of a customer support supervisor requires excellent listening considered Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them
Inbound/Outbound team to maintain and enhance customer satisfaction through First Contact Resolution objectives. Ensure that the highest standard of customer service is met through an efficient and effective effectiveness and customer satisfaction. Ensure staff are equipped and multi-skilled to enhance customer experience experience through First Contact Resolution Call handling quality, including taking ownership of queries, dialogue team's adherence to these requirements. Evaluate customer delight levels through Quality Assurance evaluations
"Upselling/Cross-selling Outbound Call Centre " in Manneburg (Cape Town) , to service UK clients. MUST be able
management. Complete all required administrative services through continuous reporting and updating of documents internal and external customer service excellence through adherence to quality service standards. B degree
We are urgently requiring the services of a Solution Proposal Manager for a 6-month contract for our information contributors. Ensuring compliance with customers technical requirements. Collaborate with stakeholders solutions that align with business objectives and customers' requirements. Stay current with emerging technologies
at various retailers. Direct selling Approach customers to promote the products direct selling Ability