online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the
Power Point and Outlook Strong business acumen and merchant thinking Good organisational and interpersonal Power Point and Outlook Strong business acumen and merchant thinking Good organisational and interpersonal
Power Point and Outlook Strong business acumen and merchant thinking Good organisational and interpersonal Power Point and Outlook Strong business acumen and merchant thinking Good organisational and interpersonal
Category management Strong business acumen and merchant thinking Good organisational and interpersonal Category management Strong business acumen and merchant thinking Good organisational and interpersonal
and planning systems Strong business acumen and merchant thinking Good organisational and interpersonal and planning systems Strong business acumen and merchant thinking Good organisational and interpersonal
and planning systems Strong business acumen and merchant thinking Good organisational and interpersonal and planning systems Strong business acumen and merchant thinking Good organisational and interpersonal
execution. Manages on site campaigns with the Omni-merchants, including briefing and priority of web banners execution. Manages on site campaigns with the Omni-merchants, including briefing and priority of web banners
execution. Manages on site campaigns with the Omni-merchants, including briefing and priority of web banners
resolution while providing an all-round superior service and excellent employee experience Responsible for of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for of relevant self-service options Maintain employee data and reporting Adhere to service level agreements