Work directly with customs in country as well as companies, partners and agents to process client's shipments process on each shipment and directly managing the customs clearance, license/permit applications and delivery relationships with various stakeholders, such as customs officials and company partners Analytical, research
service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team Review weekly reports for incidents and strategise solutions Answering client facing emails Primary Point of service management If you are a motivated and customer-centric individual with a passion for delivering
service. The ideal candidate will be a proactive and customer-focused individual who is able to lead a team Review weekly reports for incidents and strategise solutions Answering client facing emails Primary Point of service management If you are a motivated and customer-centric individual with a passion for delivering
build and maintain positive relationships with customers. Project management skills, including planning decisions. Strategic mindset and the ability to align customer success initiatives with broader business objectives of best practices. Problem Identification and Solution Development: Identify and analyze business processes training and support to teams on new processes and solutions, ensuring smooth transition and adoption. Prepare
Our client has been innovating and delivering solutions to the Proptech and Fintech sectors within South years. Their solutions enable businesses to effectively and compliantly onboard customers while mitigating Coordinator to be a part of the team supporting customers and maintaining operational excellence from their spectrum of operations from on-boarding of new customers, to support and maintenance of operational issues have input into the analysis and understanding of customer experience with the view of optimising service
Work directly with customs in country as well as companies, partners and agents to process client's shipments process on each shipment and directly managing the customs clearance, license/permit applications and delivery relationships with various stakeholders, such as customs officials and company partners Analytical, research
advanced product knowledge Contacting potential customers via telephone and email. Adheres to follow up long-term relationships with new and existing customers Ensuring that all administration is up to date skills Excellent communication, interpersonal and customer care skills Networking skills High level of integrity Requirements: 3-5 years sales experience 3 years customer service experience 3 years telesales experience
Detail-driven Admin-orientated Great interpersonal skills Solution-driven Problem-solving ability Willingness to
Detail-driven Admin-orientated Great interpersonal skills Solution-driven Problem-solving ability Willingness to
optimised, accurate and sound trade compliance solutions that will ensure successful and timeous shipment