addressing alerts related to service outages, and providing comprehensive technical support to resolve issues extending support beyond technical issues to encompass sales, construction, and billing inquiries. Key Responsibilities: wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB customers maintenance of the company's Knowledge Base. Minimum Requirements: Certification as IT Technician preferred. A international customers. Valid driver's license and own transport. Ability to work shifts. Proven experience
goals. Business Requirements: Ensure development projects meet business requirements and objectives. Team Leadership: Provide direction to the application development team, fostering collaboration and budgeting, resource allocation, development, and training within the designated area. Compliance and Standards: Project Management, Testing, and ICT Governance. Requirements: Bachelor's Degree or Diploma in Computer Science
Network Job Level: Technical Expert Job Purpose: Provide 2nd level escalation (3rd being the Vendor) support Ensure quality, performance, and resiliency requirements in SLAs agreed with business stakeholders thus platforms meet existing and future business requirements. Design and innovate Network and Client Connectivity business. Identify potential show stoppers and provide solutions where possible. Apply cost-effective understanding of client's network connectivity requirements. Provide consultancy and expert opinions on Networks
infrastructure, meeting availability and resiliency requirements in SLAs, thereby mitigating financial and reputational understand business requirements and align network solutions accordingly. Provide regular updates and architecture blueprints aligning with business requirements, scalability, and security. Evaluate and select Monitor project progress, troubleshoot issues, and provide guidance for successful implementation. Integrate
in support of the Alliance Banking Strategy. Provide strategic product direction to the alliance banking Strategic thinking and ability to articulate client requirements. Strong product knowledge and data architecture
In depth understanding of VoIP and networking requirements to meet this need VoIP class 4/5 platforms Commercial