is looking for a Field Service Technician to join their team. The Field Service Technician will provide maintenance and service support for the company's full range of products and services. Traveling for long possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry required for job performance. Maintain company service literature and maintain a high awareness of technical changes. Responsible for ensuring that all field service equipment is compliant with health and Safety acts
particularly in customer relations, sales, and administration. Organise, coordinate, and control staff ensure consistent and high-quality service is provided to customers. Ensure that a high standard of performance and update the branch's customer database regularly. Create reports on customer inactivity and follow up relevant sales personnel to re-engage inactive customers. Motivate sales personnel to provide superior leadership and team management skills. Excellent customer service and relationship management abilities. Proficient
company meetings. Assist with the execution and coordination of brand campaigns incorporating give aways social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send
company meetings. Assist with the execution and coordination of brand campaigns incorporating give aways social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
team. Provide comprehensive technical support to customers regarding all company products through various queries and effective troubleshooting to meet customer needs. Meet monthly targets and submit reports Exercise discretion when dealing with customers who misuse the service and recommend appropriate training needed, ensuring prompt and professional service to customers. Complete all tasks at the trade counter counter to the satisfaction of the customer. Notify management promptly of any necessary discounting, negative
products and services to new and existing customers. Source new long-term customers to expand customer base and products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere
products and services to new and existing customers. Source new long-term customers to expand customer base and products to effectively advise customers and drive sales. Serve all counter customers efficiently and professionally and a positive customer experience. Offer additional products and specials to customers after receiving new customers and maintaining strong relationships with existing customers. Respond to customer inquiries Ensure all customer queries are addressed and tasks are completed to the satisfaction of the customer. Adhere