and effectively answering telephone calls and transferring calls to the area/person concerned ·Performing
Making outbound calls to request/clarify information, keeping accurate file notes of calls received and
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
Duties ● Manage two people on reception ● Ensure no calls are dropped and that every client gets a friendly
plans. Training and Communication: Support the development and delivery of compliance training programs
plans. Training and Communication: Support the development and delivery of compliance training programs
changes (Fix New features) ● Collaborate with training and change management to ensure smooth transition