performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction. Education: Diploma Minimum of 2-3 years of experience in a quality assurance/quality control role within a call centre environment
debt, plan technical deliveries, and ensure code quality and adherence to best practices. Collaboration: with QA and other feature teams to ensure high-quality deliverables. Qualifications: Education: IT Degree
closely with cross-functional teams to ensure high-quality standards and support operational excellence by with cross-functional teams to enhance product quality - Resolve escalated support issues and ensure operational
deliver results. Experience in representing a quality brand. Ability to thrive under pressure. Must be
deliver results. Experience in representing a quality brand. Ability to thrive under pressure. Must be
manufacturing processes to improve efficiency, quality, and productivity.
Collaborate within Agile teams to deliver high-quality data solutions. Essential Skills: Proficiency in
delivery terms, and lead times, etc Participate in quality initiatives and corrective actions to address non-conformance