Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform fail or exception. - Assist, support, promote and train our Advisers, their admin staff, and our Channel
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform fail or exception. - Assist, support, promote and train our Advisers, their admin staff, and our Channel
control and reporting requirements. Risk training: Develop training material relevant to the requirements (Responsibility of Corporate Centre risk department ); and Conduct/facilitate training to the project team when submissions from contractors; Provide relevant training to contractors; Analysing contractors' risk registers guidance; Ensure contractors are provided with risk training; and Attendance of interface/integration and alignment
general building administration. Development and training of staff within the cluster. Problem Solving; Presentation skills; Drivers License. Advanced Property / Centre management experience; Technical knowledge; Contract
general building administration. Development and training of staff within the cluster. Problem Solving; Presentation skills; Drivers License. Advanced Property / Centre management experience; Technical knowledge; Contract
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an extension) Location: Centurion (Gauteng) 6 week training 6 month contract with possible conversion Working
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an extension) Location: Centurion (Gauteng) 6 week training 6 month contract with possible conversion Working
disciplinary/grievance records and training records
the development of a BCM culture which includes training of staff on BCM policies and practices.