Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions PowerPoint, Excel, and Visio Ability to travel to customer locations: up to 30% Exposure to PD/PDE application
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by processes and policies. 2 years experience in a client services and relationship management role. Excellent verbal
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Digital Customer Service Representatives. In this role, you will provide excellent customer support through comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with with team members to resolve complex customer issues. Adhere to company policies and procedures while delivering
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their Ensures a competitive culture in which every customer demographic is included, communicated and we see and effective communication tools to ensure all customers are engaged. Ensure all leads qualified from social etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is 2005. We Specialize in Top Quality call center services – Inbound and outbound providing innovation and calls, Handling customer complaints, Following up on customer calls, Updating Customer database, Collecting Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the
the following position available: Intern Estate Agents – Gauteng The suitable young and vibrant candidate and be a people’s person, be dynamic, and customer service orientated with persuasiveness/sales ability detail & accuracy, ability to create good customer relationships, be able to work remotely, and be and certification. The post Remote intern Estate Agents appeared first on freerecruit.co.za .
providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's to drive customer service excellence. Address and assign all incoming calls to drive Service Level Agreements Agreements (SLA's) achievement for customer satisfaction Plan and allocate STs to calls according to skills and turnaround of calls logged. Monitor service request Service Level Agreement's and advise all relevant procedures. Conduct quality assurance check on all service orders results. Review incomplete incidents with
Chainlink Recruitment (Pty) Ltd is a well established Recruitment Agency working from Boksburg in the East Rand of Gauteng. We are looking to increase out client base and therefore looking for a freelance marketer to source companies that make use of recruitment agencies. This is a remote position w