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ITIL processes, in particular Incident , Problem Management, Configuration Management Any additional
ITIL processes, in particular Incident , Problem Management, Configuration Management Any additional
Skills
Experience with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in with ITL processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change
tickets as required Raise and lead tasks PM (Problem Management) tickets as identified Action and coordinate
Perform troubleshooting and incident and problem management and meet service level objectives Perform
Perform troubleshooting and incident and problem management and meet service level objectives Perform
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
with 3rd party courier provider companies on problems. Manage the Warehouse Admin Clerk. Manage the Export