team. Establish and nurture relationships with customers to facilitate debt collection. Receive and process transactions, including discounts and rebates. Handle customer claims such as damages and pricing discrepancies copy invoices to customers at month-end. Address and resolve queries appearing on customer accounts promptly manner. Prepare monthly customer reconciliations. Familiarity with customer trading terms and processing with policy requirements. Conduct A/R analysis by customer and perform accruals/provisions as needed. Undertake
operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO trade visits to check on customers and drivers. Skills Knowledge of customer service principles. Demonstrates and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
operations Quick response to driver's problems i.e., customers refusing stock, truck breakdowns etc. Liaising rate my delivery KPIs by calling drivers and customers. Compiling distribution reports required for DPO trade visits to check on customers and drivers. Skills Knowledge of customer service principles. Demonstrates and or logistics. 2 years' experience in a customer service role within an FMCG Supply chain and or logistics
starches and soy isolate. Responsible for servicing medium/large customers in the meat/meat related industry developing relationships with prospects/existing customers and recommending solutions. Maintain relationships recommend new opportunities. Recommend profit and service improvements. Identify product improvements or and summarizing information. Maintain quality service by establishing and enforcing organization standards Maintain a monthly positive sales growth on allocated customer base. Continually look to improve sales efficiencies
starches and soy isolate. Responsible for servicing medium/large customers in the meat/meat related industry developing relationships with prospects/existing customers and recommending solutions. Maintain relationships recommend new opportunities. Recommend profit and service improvements. Identify product improvements or and summarizing information. Maintain quality service by establishing and enforcing organization standards Maintain a monthly positive sales growth on allocated customer base. Continually look to improve sales efficiencies
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your
various DBA and Business processes - Advising customers around feature usage as well as database optimisations security and general administration - SQL Reporting Services administration and developer support - Replication Replication administration and implementation - Service pack, hot fix installation and writing of various admin
expenditures on behalf of the organization ensuring that customer and supplier payments are reconciled and processed request, processing and delivery of goods and services. Under the supervision of the Finance Manager ensuring their adherence to their contractual and service level agreements. This role is also responsible Accounts Administration Ensure that historical customer records are maintained Administrate the employee Supplier Relationship Management Draft appropriate service level agreements in order to properly evaluate
expenditures on behalf of the organization ensuring that customer and supplier payments are reconciled and processed request, processing and delivery of goods and services. Under the supervision of the Finance Manager ensuring their adherence to their contractual and service level agreements. This role is also responsible Accounts Administration Ensure that historical customer records are maintained Administrate the employee Supplier Relationship Management Draft appropriate service level agreements in order to properly evaluate
solution with the customer Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project maintenance Transfer product knowledge and skills to partners and customers Manage problems, analyze and locate onsite problems