Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support nce QUALIFICATIONS/EXPERIENCE Degree in Information Systems or equivalent experience ITIL certification in an operations environment ESSENTIAL SKILLS Deep ITSM knowledge Experience in IT-Operations Understanding Working Model (AWM) Charter ADVANTAGEOUS SKILLS System management experience (e.g., ansible) experience
Deployments/ Releases Required to attend to operational incidents when required as well as be on occasional Influence team culture in a positive manner DevOps Operations and infrastructure debugging and fault-finding development and support environments Monitoring Assist with identification and management of risks Technical
with potential customers, provide them with information about credit and insurance products, address
with potential customers, provide them with information about credit and insurance products, address
tasks and tickets as required Assist user departments in drafting system requirement documentation based Perform daily system handover and start-up tasks to ensure operational readiness of systems Ensure that requirements Propose and review system design and evaluate alternatives Develop systems solutions in line with Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance knowledge database resolveIT) Attend and moderate operation meetings. NB: By applying for this role, you consent
Propose and review system design and evaluate alternatives. Review and present proposed system solution to IT Manager / Leader and User Management or System owner. Develop systems solutions in line with quality and delivery Preparation of system/technical documentation (as per ISO standards) Preparation of user and operation manual manual User training System testing/parallel runs System implementation System audits/quality assurance Maintenance Maintenance Requests: Review and present proposed system solution to User Organisation. Ensure that the
organization, specializing in outbound call center operations. Our primary responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received the system. Calling clients before their next hampers are dispatched. Updating the sales system with
organization, specializing in outbound call center operations. Our primary responsibility is to engage with existing clients whose accounts are in default, assisting them in making payment arrangements and handling effective communication and problem-solving. Assisting clients according to the rejection reason received the system. Calling clients before their next hampers are dispatched. Updating the sales system with
compliance of Project equipment and technical operations to all OSH Act and other legal requirements Implementation engineering/technical knowledge base for the Project Support Operations, Technical and SHEQ during the Project Ensure Partake in Risk Assessments and Rigging Studies Assist with Managing Contractors Ensure QC on Delivery Knowledge of Electrical Systems Knowledges of QC Procedures Knowledge of Mechanical Systems Market-related
point of contact for product owners, developers, operations teams and testers regarding any queries relating Product Owners if timelines, deliverables or operational goals cannot be fulfilled Forecast and plan for charge. Assist to ensure stability of systems and adherence of the team to GROUP Group's Operations standards standards. Assist to maintain a stable Operations standby list for the team. Assist Product Owner in identifying identifying tech resource gaps within the team. Assist Product Owner in identifying additional training