EL002798-Glyni-1 We are seeking a Project Manager : Infrastructure Management Services for a 3-year fixed term contract environment of which 2 years must be in project management for the public sector The successful applicant programme resourcing, planning, coordination and management of procurement Ongoing monitoring and reporting risks on programmes implemented Mitigating and managing risk and driving performance improvement strategies relating to programme and projects under his/her management Salary: R854 800.00 - R1 237 800.00 per annum
looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Ensure Ensure that services are delivered to clients according to agreed-upon standards, timelines, and quality quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address any issues issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary point
Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards levels of support, managing incidents, and ensuring continuous operation of IT services. Focusing on continual
As a graduate project manager, your role spans a wide range of responsibilities aimed at enhancing organizational satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions and attitude Excellent communication skills Project management Very strong organizational skills
aspects of the Fleet Management Services Department and will culminate in the management of a project(s).
environment of which 2 years must be in project management for the public sectorThe successful
programme resourcing, planning, coordination and management of procurement
Salary:
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST level of escalations and complaints Effectively manage the customers expectations Matric or NQF level Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting