Our client in Pretoria is recruiting for IT Helpdesk Operations Consultant-German Speaking (Advanced)
and filing system for HR documentation Ensure HR helpdesk and HR public folder resolution in respect of referred to National Office Public Folders and Helpdesk. Ensure that all issues assigned are resolved
and filing system for HR documentation Ensure HR helpdesk and HR public folder resolution in respect of referred to National Office Public Folders and Helpdesk. Ensure that all issues assigned are resolved
ESSENTIAL JOB FUNCTIONS: The role of the Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant is to provide hardware and software systems. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will build about a user's technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will initiate live technical support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will be LEAST 3 TO 4 YEARS EXPERIENCE WORKING ON A MSP HELPDESK PROVIDING REMOTE SUPPORT TO MULTIPLE CLIENTS MUST
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
networking technologies
• Experience with helpdesk ticketing systems
• Excellent problem-solving
with both external and internal stakeholders. Helpdesk support experience is an advantage. High attention
to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware
together as a team to improve service delivery Helpdesk Support Providing remote support to all Absa users