applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations tickets and Tier 2 network operations support requirements, including escalation management. View our other monitoring of the network infrastructure to identify and address potential issues promptly Managing and co-ordinating
Key Performance Areas:
hand-over at shift rotation.• Monitor and manage network• Manage planned works• Manage and compile reports• support Incident Management Problem Management. Network Management processes and principles IP Systems/Networks
optic, wired or wireless. Work closely with a network manager to make sure the system is running smoothly planning, security principles, and general network management best practices. • Proven experience / understanding
hand-over at shift rotation. Monitor and manage network. Manage planned works. Manage and compile reports. / IP Networks environment Knowledge: Incident Management Problem Management. Network Management processes
IP Networks environment
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Knowledge:
platforms Site Infrastructure and Network Layout Documentation Helpdesk Management and call closure Client management
the technology in place is up to date. IT Network Management (must have experience in networking, cabling
models to minimise the total cost impact of network management, including operational and maintenance requirements
do: