Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer to Head Of Operations Map and continuously review call centre and operational processes to identify untapped Tertiary Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
Duties will include but is not limited to: Cold calling new prospects to secure appointments with our qualified Afrikaans Target driven Career growth driven Cold Calling experience in relevant sales industries such as
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer to Head Of Operations Map and continuously review call centre and operational processes to identify untapped Tertiary Qualification Min 10 years in- and outbound call centre sales, customer service and staff management
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from
We have an exciting new call centre opening in Cape Town - Salt River and looking to employ candidates currently residing in Khayelitsha Cape Town as the call centre will be moving to Khayelitsha soon The purpose point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers point of contact for Bank customers, taking inbound calls for, amongst other things, onboarding customers customer service skill with a minimum of 1 year Call Centre Customer Service experience. (Ideally from
USA Night Shift Call Centre Agents Required - Cape Town Saltriver I'm reaching out to you about an exciting opportunity that includes a USA BPO Night Shift Call Centre to assist customers with tracking of orders absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable) thulsithandahc.co.za Subjectline "USA Night Shift Call Centre" R6 000pm to R6 900pm
experience in a call Centre or client service environment Must have at least 2 years' call Centre experience
customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause analysis Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Word, PowerPoint, Outlook); At least 3 years of call center experience, with a minimum of 2 years in a quality and ability to operate with minimal supervision; Multi-tasking abilities. Salary : R27 000 CTC per month
offer insight into the performance of the Contact Center. • Write SQL queries and procedures to pull data data for analysis • Construct efficient multi-threaded data models from large datasets • Create visual • Analyze customer touchpoints with the Contact Center • Identify trends and patterns in the customer behaviors • Make data backed recommendations on Contact Center programs • Manage cross-platform reporting and