Somerset West has an opportunity for an experienced Service Advisor to join their highly dynamic team. Basic experience as a Service Advisor. Duties will include: Greet customers and assess their vehicle service needs. Provide accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion completion of work. Communicate with customers about service progress and additional repairs. Maintain strong satisfaction. Requirements: Previous experience as a Service Advisor in the automotive industry. Strong knowledge
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership
accurately Attend to breakdowns, including standby service Maintain levels of productivity and efficiency
organisation based in Cape Town is looking for a Customer Service Clerk Qualifications: Matric (Grade12) PC Skills
both wealth and insure) and Support (management services functions like technology, human resources, etc management teams. Minimum requirements: Financial service experience Stakeholder management experience Top
maintenance and reactive services including the management and inspection of specialist service subcontractors soft FM services, with at least 5 years Contract Management experience Hard & soft services operational relationship throughout the contract Lead customer service excellence and continuous improvement culture, that the business remains at the leading edge of service delivery and value Maintain and develop strong for the efficient performance of hard and soft service operations and maintenance Leadership Meet the
our reputation and over 17 years' history in servicing our client's needs on a global footprint. Company these core values. Customer Value Quality of Service Service Evolution Innovation SWAN's mission is simple drive client satisfaction, retention, and growth. Service multiple clients concurrently and meeting deadlines relationships to ensure a high level of quality service and satisfaction. Some out of hours duties will
experience in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Offshore; Call Centre experience in Financial Services business; Excellent business writing skills; Afrikaans
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric